Terms of service

Haven & Ivy

Overview

This website is operated by Haven & Ivy. Throughout the site, the terms “we,” “us,” and “our” refer to Claire Montréal. We provide this website, including all information, tools, and services available through it, subject to your acceptance of these Terms of Service, along with any related policies and notices.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree to all conditions, you may not access or use our services.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

1. Online Store Use

By using this website, you confirm that you are of legal age in your place of residence, or that you have given consent for minors under your supervision to use it.

You may not use our products or services for any unlawful purpose or violate any applicable laws.

Any attempt to harm the website, including introducing malicious code or viruses, is strictly prohibited and may result in termination of access.

2. General Conditions

We reserve the right to refuse service to anyone at any time.

Content you submit (excluding payment information) may be transferred across networks. Payment data is always securely encrypted.

You may not copy, reproduce, or exploit any part of this website without our written permission.

3. Information Accuracy

We aim to keep all information accurate and up to date, but we do not guarantee completeness or accuracy at all times.

All content is provided for general information purposes only. Any reliance on this information is at your own risk.

4. Changes to Services and Pricing

Prices and services may change without notice.

We reserve the right to modify or discontinue any part of the website or services at any time.

5. Products and Availability

Some products may be available exclusively online and in limited quantities.

We do our best to display products accurately, but cannot guarantee exact color representation on all devices.

We reserve the right to limit sales or discontinue products at any time.

6. Billing and Account Information

We may refuse or cancel orders at our discretion.

You agree to provide accurate and up-to-date information for all purchases.

For more details, please refer to our Return & Refund Policy.

7. Third-Party Tools

We may provide access to third-party tools “as is” without warranties.

Use of these tools is at your own risk and subject to third-party terms.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or practices.

9. User Submissions

Any content or feedback you submit may be used by Haven & Ivy without restriction.

You are responsible for ensuring your content does not violate any laws or third-party rights.

10. Personal Information

Your personal data is handled in accordance with our Privacy Policy.

11. Errors and Corrections

We reserve the right to correct errors or inaccuracies and to cancel orders if necessary.

12. Prohibited Use

You may not use the website for unlawful activities, to violate rights, or to disrupt functionality.

We may terminate access if these rules are violated.

13. Disclaimer of Liability

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” without warranties.

To the fullest extent permitted by law, Claire Montréal is not liable for indirect or consequential damages.

14. Indemnification

You agree to indemnify Haven & Ivy against any claims resulting from your breach of these Terms.

15. Severability

If any part of these Terms is found to be invalid, the remaining provisions remain enforceable.

16. Termination

We may terminate access to our services at any time if these Terms are violated.

17. Entire Agreement

These Terms form the complete agreement between you and Haven & Ivy.

18. Governing Law

These Terms are governed by applicable international laws.

19. Updates

We may update these Terms at any time. Continued use of the website means you accept those updates.

20. Contact

If you have questions, please contact us:

Email: info@haven-ivy.com